Legal notice
Identification details
In accordance with article 10 of Spanish Law 34/2002 on information society services and e-commerce (LSSI-CE), the details of the owner of this website are as follows:
- Owner: pending: name or company name
- Tax ID: pending: tax identification number
- Address: pending: address
- Email: pending: contact email
- Website: recuperarcuenta.com
Purpose
This website offers information and an advisory service to help owners of social media accounts regain access to them through the official procedures offered by the platforms themselves.
Independence from Meta
RecuperarCuenta is an independent service. It is not affiliated with, sponsored or endorsed by Meta Platforms, Inc. Instagram and Facebook are registered trademarks of Meta Platforms, Inc., and are mentioned on this site solely to describe the services we advise on. For that reason we do not use their logos.
Terms of use
Access to this website is free. Users agree to use the site and the service only in relation to accounts they own or for which they hold legal authorisation they can prove. We do not help anyone access third-party accounts or bypass the security systems of any platform.
Customer reviews
Reviews published on this site are collected through our own form and are only published after checking that they correspond to a case we handled. Nothing is offered in exchange for them.
Liability
The information in our guides is general and may become outdated when platforms change their processes. Recovering an account ultimately depends on the decision of the platform concerned, so no specific result is guaranteed.
Intellectual property
The text, design and code of this website belong to its owner or are used with permission. Icons come from the Lucide library, published under the ISC licence.
Applicable law
These terms are governed by Spanish law. Users who are consumers may bring proceedings before the courts of their place of residence. In case of discrepancy between language versions, the Spanish version prevails.